Privacy Policy
At Hotel Vasshifa Palace, we are committed to protecting your personal data and ensuring transparency about how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect the following types of personal information:
- Booking Information: Check-in/check-out dates, number of guests, room preferences.
- Identity Proofs: Aadhaar card, Driving License.
- Contact Details: Full name, email address, mobile number.
- Payment Information: UPI ID or transaction details for payment confirmation.
- Device/Technical Info: IP address, browser type, and usage behavior via cookies.
How We Use Your Information
Your data is used to:
- Confirm and manage your hotel booking
- Contact you for booking updates or important information
- Process payments securely
- Comply with government regulations ( guest ID verification)
- Improve our services and hospitality experience
Data Protection & Security
- We take data protection seriously and use:
- Full encryption of sensitive information
- Password-protected, access-controlled servers
- Limited internal access only to authorized hotel staff
- You may request correction or deletion of your data by contacting us directly.
Your Rights
- As a valued guest, you have the right to:
- Know what data we hold about you
- Request correction or deletion of your data
- Expect your data to remain fully secure and private
- Ask for limited-time refunds per our booking and cancellation policy
Cookies & Tracking
Our website may use cookies to improve user experience and analyze traffic. You can disable cookies through your browser settings, but this may affect website performance.
Sharing Your Information
We do not sell or rent your data to any third party.
We may share information with:
- Government authorities (as required by law)
- Secure payment gateways
- Travel booking platforms (only during reservation process)
Policy Updates
- This Privacy Policy may be updated when needed, especially:
- At the start of a new season
- When new services or legal regulations are added
- The latest version will always be available on our website.
Contact Us
If you have any questions or concerns about your data or this policy, contact us at:
Hotel Vasshifa Palace
This Privacy Policy is subject to Indian laws and may be updated in accordance with applicable data protection regulations.
